Terms of Service

Last updated: 30 September 2026

1. Acceptance of Terms

By accessing or using the SiteCtrl website, platform, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you (“you”or “Customer”) and SiteCtrl (“we”,“our”, or “us”). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

2. Description of the Service

SiteCtrl is a cloud-based construction site management platform that provides tools for:

• Procurement management (Purchase Requisitions, Purchase Orders, Goods Receipt Notes)
• Inventory and warehouse management
• Work breakdown structure and task management
• Vendor and material pricing management
• Reporting and analytics
• Role-based access control and user management

The specific features and functionality available to you depend on the subscription plan you have selected. We reserve the right to modify, update, or discontinue features with prior notice, subject to the terms of your subscription agreement.

3. Account Registration and Security

3.1 Registration

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use of your account

We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

3.3 Account Types

Accounts are provisioned for named individuals. Sharing of accounts across multiple individuals is not permitted unless explicitly authorised under your subscription plan.

4. Subscriptions and Billing

4.1 Subscription Plans

The Service is offered on a subscription basis with pricing tiers as described on our website. The specific terms of your subscription, including fees, billing frequency, and plan features, are as set forth in your order or subscription agreement.

4.2 Fees and Payment

All fees are exclusive of applicable taxes, duties, and levies (including GST), which are the responsibility of the Customer. Fees are due in accordance with the billing frequency selected. Late payments may result in suspension of the Service.

4.3 Upgrades and Downgrades

You may upgrade or downgrade your subscription plan at any time. Upgrades take effect immediately and are prorated for the remainder of the billing period. Downgrades take effect at the end of the current billing period.

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable, except as expressly provided in these Terms or required by applicable law.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Attempt to gain unauthorised access to any part of the Service or its systems
• Interfere with or disrupt the integrity or performance of the Service
• Upload or transmit viruses, malware, or any malicious code
• Reverse-engineer, decompile, or disassemble any part of the Service
• Use the Service to send unsolicited communications
• Exceed any usage limits or quotas associated with your subscription plan

6. Customer Data

6.1 Ownership

You retain all right, title, and interest in and to the data, information, and materials you upload, submit, or enter into the Service (“Customer Data”). These Terms do not grant us any ownership rights in Customer Data.

6.2 Licence to Provide the Service

You grant us a worldwide, royalty-free, non-exclusive licence to access, use, process, store, and display Customer Data solely as necessary to provide, maintain, and improve the Service in accordance with these Terms.

6.3 Data Export

During the term of your subscription and for a period of [X] days after termination, you may export your Customer Data through the export tools provided in the Service. After this period, we may delete Customer Data in accordance with our data retention policy.

7. Intellectual Property

7.1 Our IP

The Service, including its code, design, branding, algorithms, documentation, and proprietary know-how, is owned by SiteCtrl and protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service other than the limited right to use it as described herein.

7.2 Feedback

If you provide us with suggestions, enhancement requests, recommendations, or other feedback regarding the Service, we may use such feedback without any obligation to you.

8. Confidentiality

Each party agrees to maintain the confidentiality of the other party’s Confidential Information (as defined below) and to use such information only for the purposes of performing obligations under these Terms.

“Confidential Information” means any non-public information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure.

This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully in the receiving party’s possession before receipt; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

• SiteCtrl shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, arising out of or in connection with these Terms or the use of the Service.
• Our total aggregate liability for any claim arising under these Terms shall not exceed the total fees paid by you in the twelve (12) months preceding the event giving rise to the claim.
• The foregoing limitations apply regardless of the theory of liability (contract, tort, statute, or otherwise) and even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold SiteCtrl harmless from and against any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service in violation of these Terms
• Your violation of any applicable law or regulation
• Your Customer Data or any content you submit to the Service

11. Termination

11.1 By You

You may terminate your account at any time by cancelling your subscription through the Service or by contacting our support team.

11.2 By Us

We may suspend or terminate your access to the Service at any time, with or without cause, including if:

• You breach these Terms
• Your payment is overdue
• We are required to do so by law
• We decide to discontinue the Service (with reasonable notice)

11.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. We will make your Customer Data available for export for a period of [X] days following termination, after which it may be securely deleted.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved within thirty (30) days, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in [City, State] by a single arbitrator appointed by mutual agreement. The language of arbitration shall be English.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

13. Service Level and Availability

We endeavour to provide the Service with a high level of availability, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for scheduled maintenance, emergency repairs, or causes beyond our reasonable control.

Specific service level commitments, if any, shall be as set forth in a separate Service Level Agreement (SLA) executed by both parties.

14. Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government actions, strikes, equipment failures, or interruption of internet services.

15. Entire Agreement

These Terms, together with any order forms, amendments, or addenda executed by both parties, constitute the entire agreement between you and SiteCtrl regarding the Service and supersede all prior agreements, understandings, and representations.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be reformed to the minimum extent necessary to make it enforceable.

17. Waiver

No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any breach shall not constitute a waiver of any subsequent breach.

18. Contact

For questions about these Terms, please contact us at: